TERMS & CONDITIONS
Upon accepting an offer from Matthew Rycroft (“EnglischeTexte.at”), you accept the following terms.
The relationship between Matthew Rycroft and the client will be that of ‘independent contractor’, which means that we are not the client’s employee, worker, agent or partner, and we will not give the impression that we are. Our time will therefore be limited to the project at hand, including any consultation time warranted by the project.
Our Pricing Terms
Before each project, we will provide a quote so that you know exactly how much the work will cost. Any changes to the original brief initiated by the client may require us to adjust the cost. The total price of your project will include:
• A free quote
• A maximum of 3 drafts of the project specified in the original brief
• Any minor amendments to your project
• Advice and consultation by email as necessary
Any additional work requested that isn’t covered in the original brief will be quoted separately and added to the original invoice.
The Copywriting Brief
The Brief will be supplied by the client and must clearly outline the project requirements.
Timescale and Deadlines
We will make every effort to ensure your project is delivered on time. In the unlikely event that we cannot meet the agreed deadline, we will let you know as soon as possible. We will not be held liable for any loss or damages to any party as a result of missing a deadline.
Payment Terms for Direct Clients and Agencies
For new clients, we require a 50% non-refundable deposit of the total fee before commencing work. We then invoice for the remaining 50% at the project half-way point. For larger projects, we will arrange staggered payments, to be paid when we meet project milestones. All invoices are sent electronically, unless agreed otherwise and are payable within 7 days of receipt.
We understand that with agencies, copywriting usually forms part of a bigger project and can often take several months to complete. When working with agencies, we still require a 50% non-refundable deposit to be made before we start work. When the copywriting part of the project is complete, the remaining payment should be paid within 7 days of receiving the invoice, whether the client has signed off on the project or not.
Termination of Copywriting Contract and Pause Clause
If a client fails to respond to communication within 14 days of paying the non-refundable deposit, the project will be terminated automatically. In the event that a client fails to provide feedback as per the project schedule milestones, the project will be considered ‘on hold’ and rescheduled dependent on current workload and availability.
As a copywriting studio, we often work alongside other copywriters. In such cases, all work produced will be under the banner of ‘Matthew Rycroft’ and ‘EnglischeTexte.at’. The agency owner (Matthew Rycroft) will be the client point of contact and agree/oversee the scope of the project while acting as editor and proofreader. All work sent to the client will be approved by the agency owner.
Intellectual Property Rights
Upon completion of the project and once we have received payment, all copyrights are automatically transferred to the client. We reserve the right to use any extracts of our work for our portfolio. Similarly, if we’ve worked alongside a subcontracted copywriter, they will also have the right to use any extracts of their work on their portfolio and marketing materials unless otherwise agreed beforehand.
Whilst we make every effort not to breach any copyright, you agree to indemnify us against action that may arise as a result of using our services.
Errors and Omissions
We make every effort to ensure that the project is proofread, grammatically accurate and factually referenced where applicable. However, we cannot guarantee that every project is completely free from typographical, grammatical or factual errors.
By using our services, you agree to indemnify us against any claim, including that of a third party, for compensation or damages resulting from the use of our written material or from unsought permissions to use my material.
Although every piece of written content we produce is original, the client accepts full responsibility for checking the authenticity of the project, including research materials and citations supplied and indemnify us of any compensation for loss or damages.